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Maintenance and support services

If your business wants to stay ahead of the competition, you need to effectively adopt new technologies. Vega IT specialists provide both 24/7 and 9 am to 5 pm technical maintenance and support services.

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Our Process

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INTRODUCTION CALL / VISIT
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LEGAL (CONTRACTS)
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TEAM SELECTION / INTERVIEWS
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KICK OFF

What maintenance and support services mean

To ensure the permanent availability for our clients, we provide 24/7 technical maintenance and support services. In addition to that, we also provide maintenance and support services during working hours (from 9 am to 5 pm CET).

Maintenance and support are essential if your business wants to stay ahead of the competition! Knowing that every business requires application maintenance and support, you need to adopt new technologies if you don’t want to risk the business growth and efficiency.

Vega IT offers broad choices of maintenance and support services, empowering a management and technical assistance, in the aim to create long-term partnerships with our clients.

Our support teams of experienced, highly skilled and multi-functional engineers with in-depth knowledge are led by team leaders or service support managers that are responsible for taking care of your business to ensure relevant quality standards.

How it works:

  • We do a knowledge transfer/build if the solution was not built by our support team
  • We set-up the solution on our end to be able to maintain it
  • We reduce the risk of downtime by (optionally) doing preventive support
  • We do reactive support
  • We provide consistent service level

If you have any questions, feel free to contact us anytime at info@vegait.rs

Technologies we mostly use

.NET
PHP
HTML
CSS
Swift
Java for Android
AngularJS
React
Node.js
Java EE

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  • Would you like to hear more about our services?

Please use this page to contact us regarding your need for our services or to pitch a project. If you prefer sending an email, feel free to contact us directly by using our email address hello@vegaitsourcing.rs.

Need more info?
Boban Mikšin
CTO

Boban can tell you everything about our Software Product Development services.

Feel free to contact us about new business:
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